Legal

General Terms and Conditions

The agreements that apply when we work together: quotes, payment, delivery and what is expected from both sides.

Last updated: 3 October 2026

See also privacy policy and cookie policy.

1. Identification

These general terms and conditions apply to all services provided by:

Jabeja BV

Dwarsstraat 2 bus 2A7, 8490 Jabbeke, Belgium

VAT number: BE 1041.778.515

Email: wiebren@jabeja.be

Phone: +32 497 40 39 49

2. Applicability

These general terms and conditions apply to all quotations, agreements and services of Jabeja. By using our services, you agree to these terms and conditions.

3. Quotations and agreements

  • All quotations are non-binding and valid for 30 days, unless stated otherwise.
  • An agreement is concluded upon written confirmation by email.
  • Amendments to the agreement are only valid if confirmed in writing.

4. Prices and payment

  • All prices are exclusive of VAT (21%), unless stated otherwise.
  • For projects above €1,000, an advance payment of 30% is required.
  • Payment term: 14 days from the invoice date.
  • In the event of late payment, we are entitled to charge statutory interest.

5. Delivery

  • Delivery times are determined in consultation and are indicative.
  • Delays due to force majeure or to information supplied by the client do not give rise to any entitlement to compensation.
  • The website is delivered after the client has approved the final result.

6. Intellectual property

  • All designs and code remain the property of Jabeja until full payment has been made.
  • Upon full payment, the rights of use are transferred to the client.
  • Jabeja reserves the right to show the work in its portfolio, unless agreed otherwise.

7. Liability

  • Jabeja is not liable for indirect damage, including consequential damage and loss of profit.
  • Liability is limited to the invoiced amount of the assignment concerned.
  • Jabeja is not liable for damage resulting from incorrect or incomplete information supplied by the client.

8. Cancellation

  • Cancellation is possible until the start of development.
  • In the event of cancellation after approval of the design, 50% of the total amount is payable.
  • Advance payments already made will not be refunded in the event of cancellation.

9. Maintenance and support

  • Maintenance contracts are agreed separately.
  • Without a maintenance contract, support is available at an hourly rate.
  • Jabeja is not responsible for problems caused by external factors or by changes made by the client.

10. Disputes

All agreements are governed by Belgian law. In the event of disputes, the Court of Bruges (Rechtbank van Brugge) has jurisdiction.

11. Contact

Do you have any questions about these terms and conditions? Please contact us at wiebren@jabeja.be.

Another question

Something unclear?Feel free to ask.

A question about this page? Send us a message.